Demo Equipment Shipping and Insurance Information

Internet2 members are responsible for equipment shipping charges to and from your location. All Internet2 demo equipment is insured by Internet2, so it is not necessary to insure it for return shipping to Internet2. However, once the equipment arrives and you sign for it, any damage that may occur to the equipment at your location will be your responsibility.

You are also responsible for returning every item included with the equipment, such as cables, remotes, etc. A packing list is included with each shipment; please make sure that all the items on the packing list are included when you pack the equipment to return to Internet2.

Please return equipment to:

Internet2
Attn: Elaine Lauerman
1000 Oakbrook Drive, Suite 300
Ann Arbor, MI 48104
(734) 913-4253

Internet2 Equipment Loan Policy

1. Please inspect equipment upon arrival. Turn on and test to ensure the equipment is operational. If it does not come up, please inspect to make sure there wasn't any damage during shipping. Any other technical problems call Internet2 Technologists Bob Riddle or Chris Goosman at (734) 913-4250.

2. If there was any damage to the equipment during shipment we need to know ASAP so a claim can be initiated. Please note, failure to do so will mean revoking privileges from borrowing the equipment for future events.

3. You are responsible for any damage that may occur to the equipment at your location.

Contact Info

If you have questions or need assistance, please contact Elaine Lauerman <ekl@internet2.edu>.